Support
Help for Narum Labs apps
Need help? We're here for you. Email us anytime — and jump to your app below.
SideLens
How do I restore my purchase on a new device?
Open SideLens, go to Settings, and tap Restore Purchases. Make sure you're signed in with the same Apple ID you used to purchase.
How do I cancel my subscription?
Subscriptions are managed through Apple. Go to iPhone Settings → Apple ID → Subscriptions and select SideLens to modify or cancel your plan.
Where are my photos stored?
All photos and project data are stored locally on your device. SideLens does not upload your photos to any server.
Can I use SideLens on iPad?
SideLens is currently designed for iPhone. You can run the iPhone version on iPad, but a native iPad experience is on our roadmap.
I found a bug or have a feature request
We'd love to hear from you! Email support@narumlabs.com with details.
LevelCost
How do I restore my purchase on a new device?
Open LevelCost, go to Settings, and tap Restore Purchases, signed in with the same Apple ID you used to purchase.
How do I cancel my subscription?
Go to iPhone Settings → Apple ID → Subscriptions and select LevelCost to modify or cancel your plan.
Where is my project data stored?
All projects, line items, and photos are stored locally on your device. LevelCost does not upload your data to any server.
How do I export a PDF estimate?
Open a project, tap the export/share icon, and choose where to send the PDF. Clean (unwatermarked) export is a Pro feature.
I found a bug or have a feature request
Email support@narumlabs.com with details.